Firstshift Achieves SOC 2 Type I Compliance, Reinforcing Commitment to Data Security and Customer Trust

December 2, 2024

Los Altos, California – December 2, 2024 – Firstshift, a leading provider of AI-powered supply chain planning software, today announced that it has achieved SOC 2 Type I compliance. This certification, conducted in accordance with the American Institute of Certified Public Accountants (AICPA) standards for SOC for Service Organizations (SSAE 18), affirms Firstshift’s dedication to maintaining the highest level of security, confidentiality, and privacy for its customers' data.

"Maintaining the trust of our customers is a top priority," said Hari Menon, Co-founder and CEO of Firstshift. "This milestone underscores our unwavering commitment to data security and reflects our dedication to delivering enterprise-level compliance and peace of mind to our customers."

Firstshift’s cloud-native software platform is leading supply chain innovation, leveraging AI technologies, including machine learning and generative AI, to transform supply chain planning and operations. The company, founded by seasoned supply chain entrepreneurs, is driven by the vision of using AI to create smarter, more efficient supply chains for enterprises globally.

The SOC 2 Type I audit was conducted by Prescient Assurance, a recognized leader in security and compliance attestation for B2B SaaS companies. Prescient Assurance specializes in risk management and assurance services, offering expertise across frameworks such as SOC 2, PCI, ISO, NIST, GDPR, CCPA, HIPAA, and CSA STAR.

Firstshift’s compliance efforts were supported by Akitra’s Andromeda Compliance automation platform, which streamlines compliance processes with AI-powered, cloud-based automation and robust cybersecurity capabilities. This integrated approach ensures a secure and reliable framework for safeguarding customer data and applications.

Achieving SOC 2 Type I compliance with an unqualified opinion demonstrates Firstshift’s robust internal controls and its commitment to meeting the highest industry standards. Current and prospective customers can trust that their data is managed with unparalleled security and care.


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Firstshift provides innovative AI-powered supply chain planning solutions, trusted by top brands in CPG, Food & Beverage, Industrial Products, and Apparel & Fashion. Our platform automates planning, delivers actionable insights, and empowers medium and large enterprises to grow without compromising quality and reducing unnecessary risks. Experience faster decision-making, optimized operations, and the freedom to focus on growth. From today’s first shift to tomorrow’s endless possibilities, make the smart shift with Firstshift supply chain planning solutions.  

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Why Supply Chains Must Be Built for Agility

Adaptability isn’t optional. It’s the new baseline.

Volatility is not a temporary condition in today’s global supply chains - it’s structural. Geopolitical shifts, trade policies, climate events, and evolving consumer behaviors continue to test even the most robust supply chain models. Yet amid all this uncertainty, one truth holds: agility is the only true defense. And for modern enterprises, agility is impossible without AI-powered planning.

When the Ground Shifts, Static Plans Fail
Consider tariffs - just one of many variables supply chain leaders can’t control. While their timing and scope may be unpredictable, their impacts cascade quickly: sourcing strategies change, manufacturing pivots, lead times swell, and cost structures fracture. Supply chain planning must keep pace, not through spreadsheets and manual workarounds, but with technology that can model, simulate, and adjust in real time.

These kinds of disruptions reverberate across the entire supply chain. They impact:

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  • Distribution: networks need reconfiguration—across countries, modes, and facilities.

The Role of AI-Powered Supply Chain Planning
Traditional planning tools are backward-looking and brittle. AI changes the game by enabling adaptive, scenario-driven planning. With machine learning and external data signals layered in, AI-powered platforms surface actionable insights and automate responses to variability.

Here’s how it works:

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  • Attribute-based forecasting: Predict demand not just by product, but by features, location, seasonality, and macroeconomic signals.
  • Multi-tier visibility and synchronization: Align planning across sourcing, production, and distribution - not in silos but as an interconnected system.
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From Reactive to Resilient
Organizations that cling to rigid planning cycles and fragmented data will struggle to keep pace. In contrast, companies embracing AI-powered planning can:

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  • Seize opportunity - faster and with confidence - when the competitive landscape changes

Built to Thrive in Disruption
Agility is no longer a differentiator - it’s the requirement for survival. The modern supply chain must be engineered for resilience, responsiveness, and optimization. AI-powered supply chain planning platforms are the foundation of that transformation.

Because in a world of constant change, the strongest supply chains aren’t the most efficient. They’re the most adaptable.

See It in Action
Ready to see how AI-powered planning can transform your supply chain strategy? Schedule a demo today and discover how to unlock real-time visibility, smarter forecasting, and faster decision-making—at every level of your supply chain.

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Firstshift Launches Pluto, an AI-powered copilot for Supply Chain Planning Excellence

Los Altos, California – March 18, 2025 – Firstshift, a leading provider of AI-powered supply chain planning software, today announced the launch of Pluto, a Generative AI-powered planning copilot that assists planners with their decisions and tasks. 

With options to leverage natural language query capabilities and an intuitive query builder, Pluto empowers supply chain professionals to gain critical insights faster, streamline decision-making, and optimize operations with unprecedented ease.

“Pluto is a game-changer for supply chain professionals,” said Hari Menon, CEO and Co-founder of Firstshift. “By making supply chain insights more accessible, actionable and accurate, Pluto allows planners to plan with confidence. With AI-powered insights at their fingertips, decision-makers can navigate supply chain complexities with greater speed and precision. Pluto is the first in the line of a series of AI-powered planning copilots and agents in our product roadmap.”

The flexibility of Pluto to operate in a natural language mode or the query builder mode makes it easy for planners to ask questions about their supply chain and get answers instantaneously. For complex and detailed analysis, Pluto’s query builder mode allows users to create complex queries effortlessly without requiring deep technical knowledge.

Supply chain leaders in enterprises are constantly challenged having to deal with shifting consumer demand, supply disruptions, and increasing operational complexity.  Planners in their organization have to be agile to adjust plans, evaluate scenarios and make decisions based on insights derived from large volumes of data. Pluto changes the game by offering an AI assistant that compliments or extends a company’s supply chain planning team’s capabilities without adding staff or expertise. This is especially important as access to experienced talent and professionals with supply chain planning experience becomes increasingly competitive and difficult.

Pluto is available as part of Firstshift’s AI-powered demand and supply planning platform and solutions. Schedule a demo to see it in action and learn more about our platform’s solutions.

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Firstshift is an innovative provider of AI-Powered supply chain planning solutions for large and medium-size enterprises. Firstshift's customer base includes leading brands in CPG, Food & Beverage, Industrial products and Apparel & Fashion industries. For more information visit www.firstshift.ai.

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Unlocking Growth Opportunities with AI-Powered Demand Forecasting in the Food & Beverage Industry

From unpredictable consumer behaviors to supply chain disruptions, the challenges of demand planning are a delicate balancing act. Companies must adapt quickly to meet demand without sacrificing efficiency or profitability. AI-powered demand forecasting offers a game-changing solution, empowering F&B companies to make smarter decisions, reduce costs, and unlock growth opportunities.

Why Traditional Forecasting Falls Short

Conventional forecasting methods rely on few statistical algorithms applied on historical sales and shipment data and don’t account for :

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These inaccuracies lead to either excess inventory of lost revenue.

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Leveraging machine learning and external signals, AI-driven demand planning dynamically predicts demand across product categories, markets, and supply chains. Key advantages include:

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Scenario Planning: Simulate outcomes with ease, compare “what-if” scenarios, and adjust plans to avoid disruptions.

Reduced Waste: Accurate forecasting means optimized production—no more overstocking or spoiled inventory.

Growth Insights: AI uncovers demand signals you might miss, like external trends or regional opportunities, to fuel revenue growth.

Real Results for F&B Companies

Companies adopting AI-powered solutions see results like:

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Ready to Unlock Growth?

Don’t let inaccurate forecasts limit your growth. Explore how AI-powered demand forecasting can help you stay ahead of demand, reduce costs, and grow your business. Schedule a demo today.

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